Work Experience

  • Solution Architect at nCino, Inc.

    As a Solution Architect my role is to help facilitate the implementation of a Enterprise Client with the backing of a SI partner and guiding the Bank with nCino Best Practices for how to use the system.
    Other responsibilities include:
    - Organizing and maintaining the Software Design Lifecycle (SDLC) for the Customer Success Department.
    - Mentoring other colleagues to facilitate new Solution Architects
    - Working closely with the development team to help ensure feature requests or bugs found by SI or Bank are brought back to development.
    - Build Accelerators to enhance a feature or increase efficiency in the implementation of nCino.

  • Implementation Consultant at nCino, Inc.

    Salesforce.com Implementation Consultant working in tandem with nCino Solution Architect and Partner SI companies to implement the nCino Application on the Salesforce.com platform for Large Enterprise Banks. - Lead and/or contribute to all technical aspects of implementation projects
    - Implement Salesforce.com security including roles, profiles, sharing rules, workflows and groups.
    - Create custom objects, fields and edit page layouts
    - Create Workflow and Approval Processes
    - Create dashboards and reports
    - Load or export data via the Apex Data Loader and other tools
    - Create Custom Visualforce, Apex Classes, Apex Triggers, and Test Coverage of custom work specific to individual clients.

  • Custom Developer / Field Engineer at nCino, Inc.

    - Development of Customer Health and Project Management Application with full Data structure and User Interface. With the Maintainability of Both Applications
    - Customization and Configuration of Credit Memos for Clients. (HTML, CSS, JS Knockout)
    - Various Different Development Projects to enhance user experience in the nCino Application.
    - Development of various Configuration Applications to give the PSO team be more efficient with implementations of clients.
    - Small or large projects related to current or current implementation of clients for projects that require more detail and construction of a unique process or application.

  • Implementation Consultant at nCino, Inc.

    Salesforce.com Implementation Consultant working in tandem with nCino Solution Architect and Partner SI companies to implement the nCino Application on the Salesforce.com platform for Large Enterprise Banks. - Lead and/or contribute to all technical aspects of implementation projects
    - Implement Salesforce.com security including roles, profiles, sharing rules, workflows and groups.
    - Create custom objects, fields and edit page layouts
    - Create Workflow and Approval Processes
    - Create dashboards and reports
    - Load or export data via the Apex Data Loader and other tools
    - Create Custom Visualforce, Apex Classes, Apex Triggers, and Test Coverage of custom work specific to individual clients.

  • Support Engineer at nCino, Inc.

    - Maintain a Customer Based Relationship while helping customer maintain a clean and functioning software package on the Salesforce Platform.
    - Custom Code Visual Force Pages with Controllers.
    - Create Custom Objects.
    - Configure and Customize the Salesforce platform.

  • Customer Success Intern at nCino, Inc.

    - Training material preparation and manual updates pre-training.
    - Pre-rollout Org QA/testing using test scripts to get fresh eyes on an org before rolling it out to a customer.
    - Building the Knowledgebase on nCino features.
    - Transferring/Linking/Repurposing SFDC Success resources into our Knowledgebase
    - Assisting in Project Administrators; take notes on calls.
    - Data Integration template building and methodology/training content development.
    - Design Customer Support Console framework in SFDC.
    - Design and Extend capabilities of Netsuite Advance Project platform.
    - Perform various administrative responsibilities.

  • Store Sales Consultant at OfficeMax

    Working the sales floor. Selling computers, printers and other office supplies Working the cash register as well as restocking the shelves and ordering for weekly adds and planagrams

  • Intern at Fairchild Controls Corporation

    Intern in Manufacturing Operations | June, 2008-June, 2009
    - Created Inspection data records via an Excel spreadsheet
    - Transcribed all dimensions and tolerancing information for over 2,000 drawings into individual Excel spreadsheets.
    Intern in Engineering Dept. | June, 2009- Aug, 2011
    - Moved to CAD department after 1 year at the company and worked 3 summers and 2 winter breaks during the first two years of college
    - Learned CATIA V5 CAD software in 2 months from self-paced tutorials and OJT
    - Created over 500 computer models and fully dimensioned computerized drawings in CATIA V5 CAD software, as well as Parts Lists, ECNs (Engineering Exchange Notice), and ENs from hand drawings created in the 1960’s
    - Achieved over 2,000 usage hours in CATIA V5 software. I was told I far exceeded the companies’ expectation for a summer intern. When I left I was at the same proficiency level as a contract CAD designer.
    Intern in Facilities | Dec, 2012-Jan, 2013
    - Moved equipment and machines about the shop floor to help prepare for shop floor to be painted
    - Assembled 60 new tables and disassembled 40 old work tables and 6 sets of lockers
    - Prepared and re-coated walls with new layer of paint in 10 rooms